There are various ways of getting support:
Refer to a collection of frequently asked questions.
Read the additional technical manuals.
Contact the IUCLID help desk.
All these information channels are available at: http://www.iuclid.eu
At this web site, you will also find additional important elements, like:
IUCLID updates.
News and Events.
Downloadable application data:
Your Legal Entity (LEO) data (necessary for IUCLID installation!).
Reference substances (Inventory).
EC Inventory.